openstack/operations-guide
Code Issues Proposed changes
operations-guide/doc/source/ops-logging.rst
Sean McGinnis c68bdb82bf Restore operations-guide content 
This restores the content of the repo to include all changes that
were done while the content was moved to the openstack-manuals
repo. There were also some updates and fixes to get the content
to build and pass jobs with the current doc job definitions.

Change-Id: Ic05b44a210a93667490096cffc8f2e45575ffb34
2018-06-28 10:52:46 -05:00

258 lines
11 KiB
ReStructuredText
Raw Blame History

=======
Logging
=======
Where Are the Logs?
~~~~~~~~~~~~~~~~~~~
Most services use the convention of writing their log files to
subdirectories of the ``/var/log directory``, as listed in
:ref:`table_log_locations`.
.. _table_log_locations:
.. list-table:: Table OpenStack log locations
:widths: 25 25 50
:header-rows: 1
* - Node type
- Service
- Log location
* - Cloud controller
- ``nova-*``
- ``/var/log/nova``
* - Cloud controller
- ``glance-*``
- ``/var/log/glance``
* - Cloud controller
- ``cinder-*``
- ``/var/log/cinder``
* - Cloud controller
- ``keystone-*``
- ``/var/log/keystone``
* - Cloud controller
- ``neutron-*``
- ``/var/log/neutron``
* - Cloud controller
- horizon
- ``/var/log/apache2/``
* - All nodes
- misc (swift, dnsmasq)
- ``/var/log/syslog``
* - Compute nodes
- libvirt
- ``/var/log/libvirt/libvirtd.log``
* - Compute nodes
- Console (boot up messages) for VM instances:
- ``/var/lib/nova/instances/instance-<instance id>/console.log``
* - Block Storage nodes
- cinder-volume
- ``/var/log/cinder/cinder-volume.log``
Reading the Logs
~~~~~~~~~~~~~~~~
OpenStack services use the standard logging levels, at increasing
severity: TRACE, DEBUG, INFO, AUDIT, WARNING, ERROR, and CRITICAL. That
is, messages only appear in the logs if they are more "severe" than the
particular log level, with DEBUG allowing all log statements through.
For example, TRACE is logged only if the software has a stack trace,
while INFO is logged for every message including those that are only for
information.
To disable DEBUG-level logging, edit ``/etc/nova/nova.conf`` file as follows:
.. code-block:: ini
debug=false
Keystone is handled a little differently. To modify the logging level,
edit the ``/etc/keystone/logging.conf`` file and look at the
``logger_root`` and ``handler_file`` sections.
Logging for horizon is configured in
``/etc/openstack_dashboard/local_settings.py``. Because horizon is
a Django web application, it follows the `Django Logging framework
conventions <https://docs.djangoproject.com/en/dev/topics/logging/>`_.
The first step in finding the source of an error is typically to search
for a CRITICAL, or ERROR message in the log starting at the
bottom of the log file.
Here is an example of a log message with the corresponding
ERROR (Python traceback) immediately following:
.. code-block:: console
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server [req-c0b38ace-2586-48ce-9336-6233efa1f035 6c9808c2c5044e1388a83a74da9364d5 e07f5395c
2eb428cafc41679e7deeab1 - default default] Exception during message handling
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server Traceback (most recent call last):
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/oslo_messaging/rpc/server.py", line 133, in _process_incoming
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server res = self.dispatcher.dispatch(message)
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 150, in dispatch
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server return self._do_dispatch(endpoint, method, ctxt, args)
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 121, in _do_dispatch
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server result = func(ctxt, **new_args)
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/cinder/volume/manager.py", line 4366, in create_volume
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server allow_reschedule=allow_reschedule, volume=volume)
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/cinder/volume/manager.py", line 634, in create_volume
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server _run_flow()
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/cinder/volume/manager.py", line 626, in _run_flow
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server flow_engine.run()
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/taskflow/engines/action_engine/engine.py", line 247, in run
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server for _state in self.run_iter(timeout=timeout):
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/taskflow/engines/action_engine/engine.py", line 340, in run_iter
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server failure.Failure.reraise_if_any(er_failures)
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/taskflow/types/failure.py", line 336, in reraise_if_any
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server failures[0].reraise()
2017-01-18 15:54:00.467 32552 ERROR oslo_messaging.rpc.server File "/openstack/venvs/cinder-14.0.0/lib/python2.7/site-packages/taskflow/types/failure.py", line 343, in reraise
In this example, ``cinder-volumes`` failed to start and has provided a
stack trace, since its volume back end has been unable to set up the
storage volume—probably because the LVM volume that is expected from the
configuration does not exist.
Here is an example error log:
.. code-block:: console
2013-02-25 20:26:33 6619 ERROR nova.openstack.common.rpc.common [-] AMQP server on localhost:5672 is unreachable:
[Errno 111] ECONNREFUSED. Trying again in 23 seconds.
In this error, a nova service has failed to connect to the RabbitMQ
server because it got a connection refused error.
Tracing Instance Requests
~~~~~~~~~~~~~~~~~~~~~~~~~
When an instance fails to behave properly, you will often have to trace
activity associated with that instance across the log files of various
``nova-*`` services and across both the cloud controller and compute
nodes.
The typical way is to trace the UUID associated with an instance across
the service logs.
Consider the following example:
.. code-block:: console
$ openstack server list
+--------------------------------+--------+--------+--------------------------+------------+
| ID | Name | Status | Networks | Image Name |
+--------------------------------+--------+--------+--------------------------+------------+
| fafed8-4a46-413b-b113-f1959ffe | cirros | ACTIVE | novanetwork=192.168.100.3| cirros |
+--------------------------------------+--------+--------+--------------------+------------+
Here, the ID associated with the instance is
``faf7ded8-4a46-413b-b113-f19590746ffe``. If you search for this string
on the cloud controller in the ``/var/log/nova-*.log`` files, it appears
in ``nova-api.log`` and ``nova-scheduler.log``. If you search for this
on the compute nodes in ``/var/log/nova-*.log``, it appears in
``nova-compute.log``. If no ERROR or CRITICAL messages appear, the most
recent log entry that reports this may provide a hint about what has gone
wrong.
Adding Custom Logging Statements
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If there is not enough information in the existing logs, you may need to
add your own custom logging statements to the ``nova-*``
services.
The source files are located in
``/usr/lib/python2.7/dist-packages/nova``.
To add logging statements, the following line should be near the top of
the file. For most files, these should already be there:
.. code-block:: python
from nova.openstack.common import log as logging
LOG = logging.getLogger(__name__)
To add a DEBUG logging statement, you would do:
.. code-block:: python
LOG.debug("This is a custom debugging statement")
You may notice that all the existing logging messages are preceded by an
underscore and surrounded by parentheses, for example:
.. code-block:: python
LOG.debug(_("Logging statement appears here"))
This formatting is used to support translation of logging messages into
different languages using the
`gettext <https://docs.python.org/2/library/gettext.html>`_
internationalization library. You don't need to do this for your own
custom log messages. However, if you want to contribute the code back to
the OpenStack project that includes logging statements, you must
surround your log messages with underscores and parentheses.
RabbitMQ Web Management Interface or rabbitmqctl
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Aside from connection failures, RabbitMQ log files are generally not
useful for debugging OpenStack related issues. Instead, we recommend you
use the RabbitMQ web management interface. Enable it on your cloud
controller:
.. code-block:: console
# /usr/lib/rabbitmq/bin/rabbitmq-plugins enable rabbitmq_management
.. code-block:: console
# service rabbitmq-server restart
The RabbitMQ web management interface is accessible on your cloud
controller at *http://localhost:55672*.
.. note::
Ubuntu 12.04 installs RabbitMQ version 2.7.1, which uses port 55672.
RabbitMQ versions 3.0 and above use port 15672 instead. You can
check which version of RabbitMQ you have running on your local
Ubuntu machine by doing:
.. code-block:: console
$ dpkg -s rabbitmq-server | grep "Version:"
Version: 2.7.1-0ubuntu4
An alternative to enabling the RabbitMQ web management interface is to
use the ``rabbitmqctl`` commands. For example,
:command:`rabbitmqctl list_queues| grep cinder` displays any messages left in
the queue. If there are messages, it's a possible sign that cinder
services didn't connect properly to rabbitmq and might have to be
restarted.
Items to monitor for RabbitMQ include the number of items in each of the
queues and the processing time statistics for the server.
Centrally Managing Logs
~~~~~~~~~~~~~~~~~~~~~~~
Because your cloud is most likely composed of many servers, you must
check logs on each of those servers to properly piece an event together.
A better solution is to send the logs of all servers to a central
location so that they can all be accessed from the same
area.
The choice of central logging engine will be dependent on the operating
system in use as well as any organizational requirements for logging tools.
Syslog choices
--------------
There are a large number of syslogs engines available, each have differing
capabilities and configuration requirements.
.. toctree::
:maxdepth: 1
ops-logging-rsyslog.rst
View Git Blame Copy Permalink